Know Your Rights

Steps:

1. Ask your employer/HR in writing to enroll you. Keep a copy.
2. If no action within 7 days, file complaint at SSF Head Office: Naxal, Bhagwati Marg, Kathmandu
3. Email: info@ssf.gov.np with your employment details
4. Call toll-free: 1116 (NTC) or 1660-01-55555
5. Also complain to your district Labour Office — non-registration violates Labour Act 2074 as well

Penalty for employer: NPR 1,00,000 fine OR 1-year imprisonment OR both. Source: Social Security Act 2074, Section 71

This is a criminal offence (breach of trust).

1. Log in at sosys.ssf.gov.np — check your contribution history. Missing months confirm the problem.
2. Take screenshots as evidence.
3. File a police complaint (this is a criminal matter — breach of trust under Section 71)
4. Simultaneously file complaint at SSF and district Labour Office
5. Consider engaging a labour lawyer

Penalty: up to 3 years imprisonment. Source: Social Security Act 2074, Section 71

1. Get the denial reason in writing from SSF
2. Gather all evidence: accident report, medical bills, witness statements, employer notification
3. File a formal appeal with SSF Board
4. If appeal fails: petition the Administrative Court or Labour Court
5. Contact National Human Rights Commission if your rights are being systematically denied

1. Request leave in writing (email or letter). Keep a copy.
2. If denied, escalate to HR head in writing, citing Labour Act 2074, Section 41/43
3. File complaint at district Labour Office (Shram Karyalaya)
4. The Labour Inspector will investigate and can order leave payment

Source: Labour Act 2074, Sections 41–45

1. Calculate correct overtime: 1.5x hourly rate (first hour) then 2x (remaining)
2. Document all overtime hours worked (time in/out, emails, etc.)
3. Request correct payment in writing from employer
4. File complaint at district Labour Office with evidence

Source: Labour Act 2074, Section 35

1. Get the termination reason in writing
2. If dismissed for union activity, pregnancy, filing a complaint, or discriminatory reasons — this is illegal
3. File complaint at district Labour Office within 35 days of dismissal (time limit important)
4. Labour Court can order reinstatement or up to 6 months compensation

Source: Labour Act 2074, Section 52